How to Grow Your Tourism Career

Master the Fundamentals Early in Your Career

A successful career in tourism is built on adaptability, curiosity and a commitment to continuous learning. The industry is always evolving and those who seek out new skills, whether in customer experience, technology, or leadership, position themselves for growth. My best advice? Stay open to opportunities, build a strong professional network and never stop learning. The most successful tourism professionals are those who embrace change and bring fresh ideas to the table.
Jennifer Mallare, Human Resources Business Partner, Travel Manitoba

2. Seek Opportunities for Continuous Learning

Understanding AI isn’t just a competitive advantage in tourism—it’s becoming a necessity. As technology reshapes the industry, those who embrace AI will be better equipped to innovate, streamline operations and enhance visitor experiences, Learning how to leverage AI isn’t about replacing human touch; it’s about gaining the skills to work smarter, adapt to change and stay ahead in a rapidly evolving landscape.
Cody Chomiak, Vice-President of Marketing, Travel Manitoba

3. Build Strong Relationships

Strong relationships are the foundation of success in any industry, but especially in tourism, where genuine connections with visitors are essential. To me, relationships are built on trust and meaningful engagement over time. They go beyond transactional thinking, befriending someone to get what you want, to fostering an approach where the way we engage with others becomes a blueprint for how we hope they will engage with us.
Louise Waldman, Director of Communications, Travel Manitoba

4. Be Patient and Persistent